Hard Floor Cleaning Newport

At The Carpet Cleaning Professor, we follow a detailed and proven process to deliver outstanding results for tile, grout, natural stone, and other hard floors.

Here’s how our professional hard floor cleaning service works:

‍Inspection and Assessment
We start by inspecting the floor type—whether it's ceramic tile, porcelain, limestone, travertine, or any other surface. We assess wear, staining, and any existing damage to determine the most suitable cleaning method.

‍Pre-Treatment
We apply a specialist pre-spray designed for hard floors. This breaks down deep-set dirt, grease, and grime—especially in grout lines and porous stone.

‍Mechanical Agitation
Using professional machines like the Pro 35 or rotary scrubbers, we agitate the floor to loosen soil from the surface and grout joints. For stone, we adjust our method to avoid damage while still achieving a deep clean.

‍High-Pressure Truckmount Cleaning
Our powerful truckmount system delivers over 200-degree steam and high-pressure water to rinse away dirt and cleaning agents. This step sanitises and restores your floor without leaving residue behind.

‍Rinse and Extraction
We neutralise the pH where needed, especially on natural stone, to protect the floor’s integrity and prevent re-soiling.

‍Drying
We use air movers and specialised tools to speed up drying, ensuring your floors are safe to walk on shortly after cleaning.

‍Final Inspection
We carry out a detailed post-cleaning check to make sure grout lines are clean, tiles are bright, and stone is restored. If required, we can advise on polishing or sealing for long-term protection.Our goal is to transform your floors—removing years of buildup and making them hygienic, safe, and visually stunning. We service homes and businesses across Newport and South Wales, with a focus on results and reliability.

At The Carpet Cleaning Professor, we specialise in professional hard floor cleaning across Newport and South Wales.

We clean and restore a wide range of floor types using the correct tools, chemistry, and techniques for each surface.

Here are the most common hard floors we clean:

‍Ceramic Tile
Tough and water-resistant, ceramic tiles benefit from high-pressure cleaning to remove grime and restore shine—especially in kitchens and bathrooms.

‍Porcelain Tile
Porcelain is denser and more stain-resistant than ceramic but still needs deep cleaning to remove dirt from textured surfaces and grout lines.

‍Grout Lines
We deep clean and restore grout using specialised pre-treatments, agitation, and hot water extraction. We also offer grout sealing to help protect against future staining.

‍Natural Stone (Marble, Limestone, Travertine, Slate, etc.)
We safely clean and, where needed, polish or hone natural stone surfaces using low-moisture techniques, pH-neutral cleaners, and diamond pads for restoration.LVT

(Luxury Vinyl Tile)
We remove embedded dirt from textured LVT surfaces and restore the original finish without damaging the protective coating.

‍Amtico & Karndean Floors
These premium vinyl floors require the right balance of chemical and mechanical cleaning to avoid damage while lifting stubborn marks.

‍Terrazzo
We deep clean terrazzo floors and can advise on diamond polishing to restore their smooth, glossy finish.

‍Concrete
From domestic interiors to commercial settings, we clean concrete floors and can recommend sealing or polishing options where needed.

Before we start, we carry out a full floor assessment to determine the safest and most effective cleaning method. We tailor every job to suit the floor type, level of soiling, and desired result.If you have a specific type of hard flooring not listed here, contact us—we’re always happy to assess and recommend the best solution.

Yes. At The Carpet Cleaning Professor, we only use safe and non-toxic products for all our tile, grout, natural stone, and hard floor cleaning services.

Our solutions are:

‍Child- and pet-safe – Free from harsh chemicals and safe for use in family homes.

‍Eco-friendly – We choose biodegradable and environmentally responsible products.

‍Residue-free – No sticky residues left behind, reducing the risk of re-soiling or skin contact issues.We understand how important it is to protect your loved ones. That’s why we’re transparent about every product we use. If you have allergies or specific concerns, we’re happy to adjust our process and talk you through the options.Our goal is to leave your floors not just clean—but also safe and healthy for your family.

The time required for professional hard floor cleaning depends on several factors, including floor type, room size, soiling levels, and whether polishing or sealing is needed.

At The Carpet Cleaning Professor, here’s what to expect:

‍Pre-Inspection and Setup
We assess your flooring, identify problem areas (like stained grout or etched stone), and set up equipment.
‍
Time: 10–20 minutesPre-Treatment Application
We apply tailored cleaning agents to loosen dirt, grease, and bacteria—especially in grout lines or porous stone.
Time: 10–30 minutes, depending on surface and soil level.

‍Mechanical Agitation
We use machines like the Pro 35 or rotary scrubbers to work the solution into the surface.

Time: 15–30 minutes Truckmount Steam Cleaning (Hot Water Extraction)

We clean at 200+ degrees using high-pressure rinsing to remove soil, residue, and contaminants.

Time: 30–60+ minutes, depending on total area and layout.

‍Optional Polishing or Sealing
For natural stone or LVT, we may apply polish or sealant if requested. This requires additional drying or curing time.

Time: 30–60+ minutes (if required)Drying
Floors are typically touch-dry within 30–90 minutes, thanks to our minimal-moisture process and optional air movers.

Yes. At The Carpet Cleaning Professor, we specialise in removing stubborn stains from all types of hard flooring, including tile, grout, natural stone, LVT, and vinyl.

Stains from food, oil, pet accidents, and household spills can become deeply embedded—especially in grout lines or porous stone. Our advanced cleaning system is designed to tackle even the toughest marks.Here’s how we approach hard floor stain removal:

‍Inspection and Identification
We assess the stain type (organic, oily, mineral-based, etc.) and the surface material to choose the safest and most effective treatment method.

‍Targeted Pre-Treatment
We apply specialist stain removers designed for hard floors. This breaks down the stain at the surface and below—especially important for porous materials like travertine or unsealed grout.

‍Mechanical Agitation and Hot Rinse
We use professional rotary machines and 200+ degree steam cleaning from our truckmount system to extract the loosened stain and restore the surface.

‍Spot Treatment for Stubborn Marks
If needed, we apply a second targeted treatment to reduce or fully eliminate remaining discoloration.

‍Final Check and Aftercare Advice
We walk you through the results and, where necessary, recommend sealing or protective coatings to help prevent future staining.

‍Please note: Some older stains—particularly those on untreated stone or unsealed grout—may be permanent. However, we’re often able to significantly reduce their appearance or remove them completely.Got a specific stain you’re worried about? Send us a photo or describe the issue, and we’ll advise you on the best solution.

Yes, at The Carpet Cleaning Professor, we offer a 100% satisfaction guarantee on all our hard floor cleaning services, including tile and grout cleaning, natural stone restoration, and LVT floor cleaning.

We’re committed to delivering outstanding results across homes and businesses in Newport and South Wales, and we stand by the quality of our work.Our guarantee includes:

‍Free Re-Clean
If you're not fully satisfied with the initial clean, we’ll return to re-clean the affected areas—free of charge. We’ll work with you to resolve any concerns and ensure the results meet your expectations.

‍Full Refund Policy
If you’re still not happy after the re-clean, we’ll issue a full refund. We take pride in our workmanship and want every customer to feel confident in choosing us.

We clean to restore, not just maintain. Whether we’re deep-cleaning grout lines or polishing natural stone floors, we focus on delivering lasting results and excellent service—backed by a guarantee that puts your satisfaction first.

To ensure the rug cleaning process is as efficient and effective as possible, there are a few steps you can take to prepare before our team arrives.

Here’s what you can do:

1. Clear the Area: Please remove any small items, furniture, or personal belongings from the area around the rug. This makes it easier for us to access the rug and ensures nothing gets in the way during the cleaning process.

2. Vacuum the Rug: If possible, give your rug a thorough vacuuming to remove surface dirt and debris. This helps us focus on the deeper cleaning and stain removal during our visit.

3. Identify Problem Areas: If there are specific stains or areas of concern on your rug, point these out to us before we begin. This will help us tailor our treatment to address these issues effectively.

4. Provide Access: Ensure there is clear access to the area where the rug is located. This might involve making sure there is parking available for our equipment and clear pathways in your home or business.

5. Pets and Children: For the safety of your pets and children, and to avoid distractions during the cleaning process, it's a good idea to keep them in another room or a safe area away from the cleaning space.

6. Communicate Special Requirements: If your rug has any special cleaning requirements or if you have specific instructions regarding the use of certain cleaning agents, please inform us in advance so we can prepare accordingly.

By following these simple steps, you can help us provide a more thorough and timely cleaning service. If you have any questions about preparing for our visit or any specific requests, please don't hesitate to contact us at The Carpet Cleaning Professor. We’re here to help and ensure your rug cleaning experience is smooth and satisfactory.

The ideal frequency for professional hard floor cleaning depends on your flooring type, foot traffic, and daily use.

At The Carpet Cleaning Professor, we provide expert cleaning for tile, grout, natural stone, and LVT floors across Newport and South Wales.

Here’s our general guidance:

‍High-Traffic Areas (Kitchens, Hallways, Commercial Premises)
Clean every 6 to 12 months to prevent dirt build-up, grout discolouration, and surface wear—especially in areas exposed to food, grease, and heavy footfall.

‍Moderate-Traffic Areas (Living Rooms, Bathrooms)
A deep clean every 12 to 18 months keeps your floors hygienic and visually appealing. It also helps preserve sealants or finishes applied to the surface.

‍Low-Traffic Areas (Spare Rooms, Guest Bathrooms)
Clean every 2 to 3 years or as needed. These areas tend to accumulate less visible dirt but still benefit from occasional deep cleaning.

‍Special Circumstances (Pets, Kids, Allergies)
If you have pets, young children, or allergy sufferers in the home, we recommend a deep clean every 6 to 12 months to remove embedded contaminants and allergens.

Professional hard floor cleaning removes hidden dirt that daily mopping can’t reach—especially from grout lines and porous stone. Regular cleaning extends the life of your floors, prevents staining, and keeps them looking like new.Need tailored advice? Contact us today for a personalised recommendation based on your floor type and usage.

Yes. Professional hard floor cleaning can make a big difference for people with allergies, asthma, or respiratory issues.

Over time, tile, grout, and natural stone floors can trap: Dust and fine particles, Pet dander, Pollen, Mould spores Bacteria in grout lines and porous surfaces.

At The Carpet Cleaning Professor, we use high-temperature truckmount cleaning (200+ degrees) to deeply sanitise hard floors and extract hidden allergens—especially from grout and textured surfaces. This process removes far more than what mopping or DIY cleaning can achieve.

We also use hypoallergenic, non-toxic cleaning agents that are safe for allergy sufferers, children, and pets.If someone in your home has allergies or breathing issues, regular hard floor cleaning helps:

Reduce airborne irritantsEliminate triggers trapped in flooring.

Improve overall indoor air qualityWe recommend cleaning every 6 to 12 months in homes with allergy sufferers or pets.

Let us know your concerns—we’ll adjust our methods to ensure the clean is both thorough and safe for your household.

No—when performed by trained professionals, hard floor cleaning will not damage or fade your floors.

At The Carpet Cleaning Professor, we take every precaution to clean safely and thoroughly, whether we’re working on tile, grout, natural stone, or luxury vinyl.

Here’s how we protect your floors during the cleaning process:

‍Surface Assessment
Before we start, we inspect your floor type—checking for existing sealants, wear patterns, or sensitive materials (e.g. marble or travertine). This helps us choose the safest cleaning method.

‍Product Compatibility
We only use pH-appropriate, non-abrasive cleaning solutions. These are specially designed to clean without damaging the finish or surface texture of your floors.

‍Colour and Finish Protection
For natural stone and sealed surfaces, we avoid high-alkaline or acidic products that could dull the finish or cause etching. On vinyl floors, we protect the wear layer by using gentle pads and correct dilution levels.

‍Controlled Cleaning Pressure
Our truckmount system delivers high-heat steam cleaning at adjustable pressure. This means we can safely clean everything from deep grout lines to delicate limestone without risking surface damage.

‍Professional Tools and Drying Methods
We use industry-grade machines and fast-drying techniques to avoid oversaturation, which could otherwise affect adhesive layers or cause warping on some vinyl floors.Our goal is to restore—not risk—your flooring. Every job is tailored to your floor type to ensure a deep, safe, and long-lasting clean.If you have concerns about a specific floor type, just ask—we’re happy to explain our process in more detail.