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Carpet Cleaning Newport

Brighter, cleaner, healthier carpets you'll be proud of once again

Experience the best carpet cleaning Newport has to offer. Our Newport carpet cleaning service, led by Martin, guarantees top-quality service and results. For cleaner, brighter, healthier carpets you can be proud of, fill in the form or give us a call.

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5/5 star rated on Google

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Let us know what service you require, and how many items you’d like cleaned and we’ll send you a free quote.

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5/5 star rated on Google
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Our Newport carpet cleaning service

Hello, I’m Martin.

Welcome to a new standard of cleanliness with The Carpet Cleaning Professor, where your satisfaction is at the heart of what we do.

Based in Newport, we're not just a cleaning service; we're your partner in maintaining a pristine, comfortable living space.

Understanding the importance of clean interiors for both aesthetics and comfort, we tailor our services to meet your specific needs. With years of expertise, we ensure your carpets and upholstery not only look great but are treated with the utmost care to last longer.

Our focus is on you – from the moment you reach out, through the cleaning process, to the joy you feel stepping into your freshly cleaned home. Experience the difference with us and elevate your living environment to a healthier, more inviting place.

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What you experience with our Newport carpet cleaning service

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Carpets ready for use quicker

Our advanced hot water extraction equipment leaves your carpet significantly drier than conventional methods. Additionally, we employ specialised carpet drying fans to further accelerate the drying time.

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Safer, healthier cleaning

We commit to using only safe, high-quality cleaning products, devoid of harmful chemicals, ensuring that your carpets remain clean and healthy for you and your family.

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Long-lasting cleanliness

Our carpet cleaning expert, guided by Martin, adheres to a meticulous process that not only enhances the appearance of your carpets but also maintains their pristine condition for much longer than usual.

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Superior customer service

Booking with The Carpet Cleaning Professor guarantees proactive communication, including a confirmation email of your appointment and timely reminders, ensuring you are well-informed and cared for at every stage.

What you’ll love about our service and
why our customers keep coming back

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Family-owned business

We're a dedicated, small, family-operated company. Every pound you spend with us goes directly to supporting real people, not a corporate behemoth or franchise.

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Transparent pricing

With us, the price you see is the price you pay—no unexpected VAT or hidden fees for 'essential' extras.

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Our money-back guarantee

Not satisfied with our cleaning? We'll re-clean at no extra charge. Still not happy? We'll refund your money completely. Your satisfaction is our top priority.

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Exceptional value

While we may not be the cheapest option around, quality comes at a price. We pride ourselves on delivering superior results and exceptional service at a reasonable rate.

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Safe for children and pets

Our cleaning agents are chosen to ensure the safety of your entire household, including children and pets, providing a secure and healthy environment for your family.

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Your trusted local service

The Carpet Cleaning Professor is celebrated in Newport for our consistent five-star Google reviews from happy customers. Choose us for the same outstanding service that keeps our clients coming back.

Our frequently asked carpet cleaning service questions

How does your carpet cleaning service work?
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Our carpet cleaning service at The Carpet Cleaning Professor is designed to deliver exceptional results with minimal disruption to your daily routine. Here’s how it works:

Pre-Inspection: We start by thoroughly inspecting your carpeted areas to assess the type of carpet, its condition, and any specific areas requiring special attention.

Pre-Treatment: Depending on the carpet’s condition, we apply a pre-treatment solution to break down the dirt and stains, which helps in achieving a deeper clean.

Hot Water Extraction: We use a hot water extraction method, also known as steam cleaning. This involves injecting hot water and cleaning solutions deep into the carpet fibres then extracting the water along with the dissolved dirt, allergens, and bacteria.

Drying: After the cleaning, we use high-speed air movers to accelerate the drying process. Typically, carpets will be dry and ready to use within a few hours.

Final Inspection: We conduct a final walkthrough with you to ensure you are delighted with the results.Our aim is to ensure your carpets are not only clean but also contribute to a healthier living environment.

If you have any more questions or wish to book a service, please don’t hesitate to contact us.

How often should I have my carpets professionally cleaned?
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As a general rule, it's advisable to have your carpets professionally cleaned at least once a year. However, the specific frequency can vary based on several factors, including the amount of foot traffic, whether you have children or pets, and whether any household members have allergies.

For households with pets or children, I recommend having your carpets cleaned every six months to maintain a clean and healthy environment. In homes with less traffic or no specific concerns like allergies or pets, a professional cleaning every 12 to 18 months should suffice.

Regular professional cleaning not only keeps your carpets looking their best but also extends their lifespan by removing embedded dirt and debris that can damage the carpet fibres over time.

If you're unsure about the best schedule for your carpets, feel free to contact us at The Carpet Cleaning Professor, and we can provide tailored advice based on your particular needs.

Are your cleaning products safe for children and pets?
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Yes, at The Carpet Cleaning Professor, the safety and health of your family and pets are paramount. We use only high-quality cleaning products that are safe for children and pets.

These products are carefully selected to ensure they are effective at cleaning yet gentle enough not to harm delicate systems or cause allergic reactions.

Our cleaning solutions are free from harsh chemicals and are mostly environmentally friendly, making them ideal for homes where children and pets are present.

We understand the importance of maintaining a safe and healthy environment, so you can rest assured that our methods and products uphold the highest standards of safety.

If you have specific concerns or require further information about the products we use, please do not hesitate to contact us. We are happy to discuss our processes and provide any reassurance you might need.

How long does the carpet cleaning process take?
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The duration of the carpet cleaning process can vary depending on a few factors, such as the size of the area being cleaned, the condition of the carpets, and the specific cleaning method used.

Typically, for an average-sized room (about 20 square metres), the cleaning process can take approximately 20 to 30 minutes.

However, if the carpets are heavily soiled or require special treatments, such as stain removal or the application of protective treatments, the process may take longer.

Additionally, it's essential to factor in drying time, which can vary depending on the ventilation and humidity levels but generally ranges from a few hours up to 24 hours for carpets to fully dry.

At The Carpet Cleaning Professor, we strive to ensure the process is as efficient and least disruptive as possible. We'll give you a more accurate time estimate when you book your service based on the specifics of your job.

If you have a tight schedule, let us know, and we'll do our best to accommodate your needs.

Can you remove tough stains and odours from my carpets?
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Yes, at The Carpet Cleaning Professor, we specialise in removing tough stains and odours from carpets. We use advanced cleaning techniques and high-quality products designed to tackle even the most stubborn stains and persistent odours effectively.

Our approach includes a thorough assessment of the affected areas to determine the best treatment method. For stains, we often use targeted treatments that are specifically formulated for different types of stains, such as those from wine, coffee, ink, or pet accidents.

For odours, particularly those caused by pets or moisture, we use enzymatic cleaners and odour neutralisers that break down the odour-causing molecules rather than merely masking the smell.

While we can successfully handle most stains and odours, it's important to note that the age and type of the stain, as well as the carpet fibre type, can affect the outcome.

We always strive to achieve the best results possible and are transparent with our customers if a stain or odour is likely to be particularly challenging.

If you have any specific concerns or would like to discuss a particular problem you're experiencing with your carpets, please feel free to contact us. We're here to help restore your carpets to their best condition.

Do you offer any guarantees on your carpet cleaning service?
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Yes, at The Carpet Cleaning Professor, we stand behind the quality of our work with a satisfaction guarantee. We are committed to providing the highest standard of carpet cleaning, and if you're not completely satisfied with the results of our cleaning, we will re-clean the specific areas free of charge.

Additionally, if after the re-cleaning you are still not satisfied, we offer a full refund for the services provided. Our aim is to ensure that every customer is happy with the results and feels they have received value for their investment in our services.

Our guarantee is part of our commitment to excellent customer service and our confidence in our methods and products. If you have any concerns or are dissatisfied in any way with the service you receive, please let us know immediately so we can address the issue promptly.

Will professional cleaning damage or shrink my carpets?
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At The Carpet Cleaning Professor, we take great care to ensure that our cleaning processes do not damage or shrink your carpets. We use industry-standard methods and state-of-the-art equipment tailored to the type of carpet and its specific fibres.

Our team of professionals is trained to handle various carpet types, from synthetic materials to delicate natural fibres like wool.

Shrinkage and damage typically occur when carpets are overly wet during cleaning or when incorrect temperatures are used. To prevent this, we employ a hot water extraction method, also known as steam cleaning, which effectively cleans carpets using controlled amounts of water and heat. This method not only cleans deeply but also ensures carpets dry quickly, reducing the risk of shrinkage.

Additionally, before beginning any cleaning process, we conduct a thorough assessment of your carpet to choose the safest and most effective cleaning technique. We also pre-test our methods on a discreet section of the carpet to ensure compatibility.

Our professional approach and meticulous attention to detail ensure your carpets are cleaned thoroughly without causing any damage or shrinkage.

If you have any specific concerns about your particular type of carpet, please feel free to discuss them with us. We're here to provide a cleaning solution that meets your needs without compromising the integrity of your carpets.

Is it necessary to move furniture before the cleaning process?
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Yes, it is generally necessary to move furniture before the cleaning process to ensure a thorough cleaning. At The Carpet Cleaning Professor, we ask that you remove small items and personal belongings from the areas to be cleaned beforehand.

For larger items such as sofas, tables, and chairs, our team will assist in safely moving them to access the entire carpeted area.

However, we do recommend that any very heavy or fragile items, such as pianos, large cabinets, and antique furniture, be moved ahead of our visit if possible.

This helps to prevent any risk of damage during the cleaning process and ensures that we can clean the carpet comprehensively.

If moving furniture is a concern for you, please let us know when booking your cleaning. We can discuss arrangements and provide specific advice or assistance to prepare your space for cleaning effectively and safely. Our goal is to make the carpet cleaning process as convenient and hassle-free for you as possible.

How long does it take for my carpets to dry after cleaning?
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After cleaning, the drying time for your carpets can vary depending on several factors, including the type of carpet, the cleaning method used, and environmental conditions like humidity and temperature.

At The Carpet Cleaning Professor, we typically use a hot water extraction method, which is very effective at minimising drying time.

Generally, carpets are dry to the touch within a few hours after cleaning. However, we recommend allowing your carpets to dry fully for about 6 to 10 hours.

To expedite the drying process, we suggest improving airflow by opening windows or using fans and maintaining a warm temperature in the room, if possible.

We strive to ensure that your carpets not only get a deep clean but also dry quickly so that you can return to using your space as soon as possible.

If you have any specific requirements or need the carpet to dry in a shorter time frame, please let us know, and we can adjust our techniques accordingly or use additional equipment to reduce the drying time further.

Can your carpet cleaning service help with allergies and respiratory issues?
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Yes, our carpet cleaning service at The Carpet Cleaning Professor can significantly help with allergies and respiratory issues. Carpets can trap allergens such as dust mites, pet dander, pollen, and other particulates that can contribute to allergic reactions and respiratory problems.

Our cleaning process effectively removes these allergens from your carpets, improving the air quality in your home.

We use a hot water extraction method, commonly referred to as steam cleaning, which deeply penetrates carpet fibres to remove dirt and allergens.

This method not only cleans the surface of the carpet but also extracts the allergens that have settled deep within the carpet, making it particularly effective for homes with allergy sufferers.

Furthermore, we ensure that our cleaning products are hypoallergenic and free from harsh chemicals, which is essential for those with sensitivities and respiratory issues.

Regular professional cleaning, recommended at least once a year or more frequently, depending on your circumstances, can make a significant difference in maintaining a healthier indoor environment.

If anyone in your home suffers from allergies or respiratory conditions, please let us know, and we can tailor our service to meet your specific needs, ensuring a safer and more comfortable home environment.

Still have questions?

Get in touch for a friendly chat

What our customers say about our service

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Amazed at the result
"Thanks Martin for a job well done. My carpet looks great, I’m amazed at the result.

Would highly recommend anyone to have their carpets/rugs/soft furnishings/mattresses etc cleaned before going to expense of replacing them."

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Ann Pimm

Newport

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Exceeded my expectations
"Martin exceeded my expectations with a thorough and professional approach. From scheduling to execution, every step was handled with care and attention to detail.

My carpets look brand new."

Google review

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Gregg Williams

Newport

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Highly recommend!
"Really pleased with how clean my carpets were after a visit from The Carpet Cleaning Professor.

Professional service! Would highly recommend!!"

Google review

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Hayley Pimm

Newport

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